Help

Shipping

Orders are processed within 4 business days, and delivery typically takes approximately 5 business days after shipment. Standard shipping is $20.99, free over $750. See Shipping Information.

Returns & Refunds

All sales are final, except approved cases involving incorrect or damaged items reported within 7 days of delivery. Contact support@zardocardstcg.com. See our Returns & Refunds policy.

FAQ

How long does processing take?

Orders are processed and prepared for shipment within 4 business days.

How long does shipping take?

After shipment, delivery typically takes approximately 5 business days.

How much is shipping?

Standard shipping is $20.99. Orders over $750 qualify for free standard shipping.

When will I receive tracking?

Tracking information is added after shipment information becomes available. Once added, you can view it through the Zardo Cards Track Your Order page.

Do you accept returns?

All sales are final, except approved cases involving incorrect or damaged items. Claims must be sent within 7 days of receiving your order, with your order number and photos.

What if my order arrives damaged?

Contact Zardo Cards promptly with your order number and photos of the damaged package/product so the issue can be reviewed.

How do I pay?

Pay by Card, Pay with Wise, or Pay with Cryptocurrency at checkout.

How do I track my order?

Enter your order number and email on Track Order.

How do I contact you?

Email support@zardocardstcg.com or use the Contact page.

Do you offer wholesale or bulk pricing?

Yes — see Pokémon TCG wholesale for volume tiers and bulk inquiries.